Worker Representative/ Représentant(e) des travailleurs

123 Edward Street, Toronto, Ontario
Salary range: $1,465.03 – $1,854.01 per week
January 15, 2013
February 15, 2013
Contract Type
Full Time

Worker Representative
•    one temporary bilingual (12 months with possible extension)

The Office of the Worker Adviser (OWA) is searching for a skilled legal professional who can represent clients in health and safety reprisal and, if needed, in workers' compensation/workplace insurance cases. As a Worker Representative, your primary focus will be to deliver the OWA's new health and safety reprisals mandate by providing service and support to clients at all stages of the health and safety reprisal complaint process.

What can I expect to do in this role?

As part of this professional team, you will:
•    conduct interviews with clients and provide advice and information on claims and application processes related to health and safety reprisals and, if assigned, workers' compensation and workplace insurance
•    use OWA case management systems to record and manage work while complying with OWA procedures
•    investigate events and circumstances of the claim and obtain and analyze relevant documents
•    conduct specific case-related research as required to advise and represent OWA clients
•    advise and direct clients on issues and evidence required for a successful resolution

Location: 123 Edward Street, Toronto, Ontario

How do I qualify?

•    you have at minimum a paralegal licence from the Law Society of Upper Canada
•    you are proficient in English as well as oral and written French at the advanced level

Technical Knowledge:
•    you have knowledge of the Occupational Health and Safety Act, Ontario Labour Relations Board policies, procedures and case law to advise and represent applicants in health and safety reprisal complaints
•    you have knowledge of the Workplace Safety and Insurance Act, Workers' Compensation Act, Workplace Safety and Insurance Board and Workplace Safety and Insurance Appeals Tribunal policies, procedures and case law to advise and represent claimants
•    you have knowledge of alternative dispute resolution and negotiation techniques to promote early resolution
•    you have knowledge of substantive and procedural law applicable to adversarial and inquisitorial quasi-judicial proceedings
•    you have knowledge of other rights of action related to employment law to advise and/or appropriately refer health and safety reprisal applicants

Research, Analysis, Investigative and Problem-Solving Skills:
•    you can probe in interviews and gather and assess case information and evidence
•    you can analyze information to assess the viability of each case and guide, counsel and represent clients in negotiations and appeals

Teamwork, Leadership and Relationship Management Skills:
•    you can provide input to other cases and develop improved procedures
•    you can ensure quality service and bring about successful conclusions to cases
•    you can quickly establish working relationships and client confidence

Oral and Written Communication Skills:
•    you can marshal facts, articulate issues, interview witnesses, represent clients and explain and persuade

Case and Project Management Skills:
•    you have demonstrated case and project management skills to manage a caseload and develop community outreach plans

Computer Skills:
•    you are proficient in spreadsheet, word processing, presentation and graphics software

Note: this position requires province-wide travel and the ability to work irregular and extended work hours

Salary range:  $1,465.03 – $1,854.01 per week

Please apply online, only, at, quoting Job ID 49267, by January 29, 2013. Faxes are not being accepted at this time. If you need employment accommodation, please contact us at to provide your contact information. Recruitment Services staff will contact you within 48 hours. Only those applicants selected for an interview will be contacted.
The Ontario Public Service is an equal opportunity employer. Accommodation will be provided in accordance with the Ontario Human Rights Code.